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Medical Office Receptionist

Company: Primary Health Medical Group
Location: Caldwell
Posted on: January 13, 2020

Job Description:

Primary Health Medical Group is seeking a Medical Office Receptionist to work in our busy family practice and urgent care clinics. As the first person seen by our patients and other customers, the Medical Office Receptionist must be friendly, have exceptional communication skills and a professional appearance. Your primary responsibilities would include checking in patients for appointments, collecting patient co-pays, answering telephones, taking accurate messages, scheduling appointments, and checking insurance eligibility. The Medical Office Receptionist is also responsible for the overall management of the waiting room atmosphere, keeping patients informed about wait times, and ensuring a comfortable and clean waiting area.Status:--Full time,--40 hours per weekSchedule:----Thursday, Friday, Saturday: 8am-8pmResponsibilities:

  • Highest quality customer service on the phone and in person
  • Greets patients and visitors. Determines their needs and directs them accordingly
  • Data entry of demographic and insurance information
  • Scheduling and registering patients, including the accurate collection of required data
  • Receives, answers and responds to telephone calls from patients or their representatives
  • Scanning and faxing patient information
  • Answers questions and gives information directly or on the telephone within the scope of practice. All other questions referred to a specific department as needed.
  • Collects all co-pays, deductibles, and past balances as indicated on insurance card or as documented by billing staff. Updates new insurance information as received
  • Other duties as assignedQualifications:
    • High School Diploma or equivalent required
    • Previous customer service experience required. Healthcare experience preferred. Electronic health record (EHR) experience a plus.
    • Must be able to multi-task in a fast-paced environment while keeping a professional and calm composure
    • Previous clinical experience preferred
    • Customer service oriented attitude/behavior
    • Computer proficiency is required and ability to use applicable software as required performing the essential functions of the jobAbout Primary Health Medical GroupPrimary Health Medical Group has 18 clinics throughout the Treasure Valley. Most clinics are open 8 a.m. to 8 p.m. every day, so we have a variety of schedules available including 12, 10 and 8 hour shifts.Primary Health Medical Group offers an excellent benefit package to full and part time employees. Our benefits include:
      • Medical
      • Dental
      • Life, disability, long term care insurances
      • 401(k) with an employer match
      • Generous paid time off for full time employees
      • Bonus opportunitiesAs a medical care provider, we are able to cover a high percentage of the employee only medical insurance premium for full time employees. We also offer $500 worth of free services in our clinics per year to employees and their families.Primary Health Medical Group is a Drug-Free and a Smoke-Free Workplace. All job offers are contingent upon a negative drug screen.

Keywords: Primary Health Medical Group, Caldwell , Medical Office Receptionist, Healthcare , Caldwell, Idaho

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