Order Processing / Customer Service

Company: iHire
Location: Caldwell
Posted on: November 19, 2021

Job Description:

The Order Processing Associate position is a vitally important position within the company. The ideal candidate will have a strong background in order processing. Critical to the role is the ability quickly learn and understanding order processing software and the use of electronic data interchange for receiving customer POs and transmitting Advanced Ship Notices, Invoices, etc. electronically.Personal & Professional Requirements For The Order Processing PositionOutstanding written and verbal communication skillsConflict resolutionCritical think and problem-solving skillsAdaptability / FlexibilityAbility to work with minimal supervisionDecision making efficiencyPlanning and organizationAttention to detailTime ManagementAssociates degree in business/accounting is preferredWorking knowledge of AccountingProficient with data entry / computer useAble to pass a drug screen and background checkMinimum of 1-year customer service experience requiredHigh school diploma or G.E.D. requiredContinually maintain working knowledge of all company products, services and promotions.Order Processing & Electronic Data Interchange (EDI)Responsible for processing customer orders and providing shipping documents and package labels to Packaging & Shipping Lead. Ability to learn customer routing guides and efficiently utilizing EDI to receive POs and transmit related documents and other customer information through EDI portal. Organize daily work volume in order to maximize order shipping efficiency and data entry in accounting software.About Adventure Products/EGO FishingWe offer our employees a team-oriented work environment, competitive salary and benefits package including a matching retirement program. At Adventure Products/EGO Fishing, we embrace diversity and welcome all qualified applicants. We are an Equal Opportunity and Affirmative Action Employer.Eighteen years ago, we set out on a simple mission - to develop a better fishing landing net solution that addressed the many functional and performance problems that existed with the traditional products. What started out as a small landing net company has now grown into the innovation leader in the fishing net and accessories category of the Sport Fishing industry.Employment Type: Full TimeYears Experience: 1 - 3 yearsSalary: $31,000 - $45,000 AnnualBonus/Commission: No

Keywords: iHire, Caldwell , Order Processing / Customer Service, Hospitality & Tourism , Caldwell, Idaho