Hotel Front Desk Attendant
Company: Super 8 Nampa
Location: Caldwell
Posted on: January 23, 2023
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Job Description:
Do you have a passion for service and love to put a smile on
people's faces? Then you might be an excellent fit for the hotel
front desk agent position on our guest services team! You'll
welcome guests, manage their account information, and ensure they
have everything they need for an exceptional stay. Job seekers
interested in working in a high-energy environment with growth
opportunities and flexible hours should start their application
today!
Responsibilities:
Welcome, register, check-in, and check out guests staying at the
hotel, provide keys and room numbers, and record credit card
information
Connect with the housekeeping department to ensure guest
accommodations are ready
Take incoming calls, online and in-person room bookings requests,
and answer questions about guests' needs involving room rates,
available rooms, amenities, rewards programs, and special
requests
Mitigate customer complaints as needed
Bookkeeping: keep accurate records of all hotel guest account
information
Qualifications:
Has previous experience or working knowledge of Microsoft Office
and reservation management systems
Excellent time management skills, organizational skills, customer
service skills, and interpersonal skills
1 year of experience in the hospitality industry as a hotel front
desk agent, hotel receptionist, or guest service specialist
preferred
Comfortable taking telephone calls and mitigating stressful
situations
High school graduate, GED recipient, or equivalent
About Company:
Super 8 Nampa is a hotel that encourages a fun, family atmosphere
among employees and provides a quality environment for our
guests.
Keywords: Super 8 Nampa, Caldwell , Hotel Front Desk Attendant, Hospitality & Tourism , Caldwell, Idaho
Click
here to apply!
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