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Child Welfare Supervisor

Company: State of Idaho
Location: Caldwell
Posted on: June 4, 2021

Job Description:

The Idaho Department of Health & Welfare, Division of Family & Community Services is recruiting for a Child Welfare Supervisor in our Caldwell Field Office. This position is responsible for leadership and supervision on a Child Welfare Case Management Team for both in-home and out-of-home cases. This position will supervise staff in our Caldwell office.

The Idaho Department of Health & Welfare is a drug-free workplace. Any applicant offered employment in this position at the Idaho Department of Health and Welfare will be required to pass a pre-employment drug test. Additionally, applicants will be required to pass a background investigation after a conditional offer of employment.


  • Interview and hire staff, support new staff through the Academy competency-based learning period.
  • Plan and organize work and assign cases to child welfare social workers according to worker competence and case needs. 
  • Determine case priorities and ensure quality of work performed. 
  • Direct practice and provide consultation to ensure standards are met within the context of family-centered practice to achieve safety, permanency and well-being for children in the welfare system. 
  • Arrange for clinical consultation and oversight when appropriate for department child welfare cases and approve funding for services. 
  • Monitor, review and approve written work, including court documents. 
  • Evaluate employee performance and provide feedback on an on-going basis. 
  • Sample and evaluate cases for adherence to practice standards and compliance with state and federal laws regarding children's welfare. 
  • Conduct staff meetings and provide technical oversight regarding program policies, goals and procedures. 
  • Assess staff training needs and provide training. 
  • Gather a variety of data from the child welfare computer systems and prepare monthly and quarterly reports. 
  • Train child welfare social workers and coordinate schedules for emergency, crisis-intervention and after-hours on-call services. 
  • May perform direct case management for clients and families, including intake, assessment, case management, licensing and contract monitoring.

Technical Support/Training/Guidance:


  • Meet with individual staff and interdisciplinary team and participate in individual and group staffing activities regarding child welfare cases. 
  • Participate in child welfare supervisor and management team meetings and make collaborative decisions regarding workload and fiscal management. 
  • Participate in permanency committee staff and decision-making regarding Department's recommendations to the Court for permanency for children based on best practice and practice standards. 
  • Establish working relationships with community partners to develop support and service partnerships with community groups to develop resources for children and their families. 
  • Serve as service liaison to community groups, the multidisciplinary team and other partnerships. 
  • Research community demographics; develop materials and make presentations to the community regarding child abuse and neglect. 
  • Train and provide support to courts, law enforcement, probation and parole, CASA, Foster Parents, service providers and schools to ensure department standards are met. 
  • May serve as regional expert regarding specific child welfare practice areas such as adoption, risk assessment, Indian Children's Welfare Act (ICWA) or Adoption and Safe Families Act (ASFA).

You must possess all the minimum qualifications listed below to pass the exam for this position. Click on the Questions tab associated with this announcement for the details regarding minimum qualification requirements. The Supplemental Questions on the application are the exam questions. If it is a written answer, please make sure you answer each question with enough detail to determine how you meet the requirements. Do not put "See resume" as your answer to written questions. Answer each written question thoroughly. Failure to do this may result in not passing the exam and disqualify you from being considered for this position.

  • Licensure as a Social Worker in Idaho in accordance with Idaho Code 54-3201 et.seq.
  • Some knowledge of supervisory practices.
  • Some knowledge of community organization/development principles and processes.
  • Four years of experience as a Social Worker in assessment or case management of child protection cases.  A Master of Social Work Degree may substitute for one year of the required experience.  Assessment or case management experience in another public child welfare system or child welfare agency may substitute on a year-for-year basis up to a maximum of two years. Considerable knowledge of supervisory practices and/or supervisory experience in a related human services field may substitute for two years of the required experience.
  • Applicants must possess a valid driver's license.

This is the fourth of a six-level Child Welfare job series. Emphasis for this class is on providing supervision, consultation and technical support to Child Welfare Social Worker staff. Incumbents provide programmatic guidance and consultation when appropriate for department child welfare cases. They provide consultation and guidance to staff for department child welfare cases and arrange for clinical consultation and oversight when appropriate for clinically challenging cases. In some areas, incumbents may provide direct child welfare case management for clients and families. Health and Welfare's standard practice requires both individual and group supervision and emphasizes staff development and performance management aspects of the supervisor's role. This is to match Learning Resource Team initiatives and emphasize their role of indoctrinating new employees through applied field learning to the values, practice model methods and initiatives of the program.



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If you have questions, please contact us at:


TROUBLE APPLYING:  1-855-524-5627 

(Monday through Friday, 6am - 5pm, Pacific Time)



(answered Monday through Friday during business hours MST)

Email is the quickest way to get an answer to your questions.



(208) 334-0681

(answered Monday through Friday during business hours MST)


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Hiring is done without regard to race, color, religion, national origin, sex, age or disability. If you need special accommodations to satisfy testing requirements, please contact the Division of Human Resources at (208) 334-2263.


Preference may be given to veterans who qualify under state and federal laws and regulations.


Keywords: State of Idaho, Caldwell , Child Welfare Supervisor, Other , Caldwell, Idaho

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