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Field Technical Facilitator

Company: AmeriGas Propane, Inc.
Location: Caldwell
Posted on: September 11, 2021

Job Description:

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premiere propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.

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Job Summary:

The Field Technical Facilitator Lead is responsible for developing, deploying, and leading the training team assigned to classroom, field, or web based training. Supervise, train, and develop training staff to ensure consistent and professional training.  Assists in the management of administrative functions associated with the training programs.  

 

Duties & Responsibilities:

  • Oversee the development, execution, and evaluation of courses delivered from AmeriGas Centers of Excellence
  • Ensure accurate and timely tracking of instructor-led learning activities in the AmeriGas Learning Management System
  • Monitor company Safety metrics and conduct performance consulting activities to identify areas for training intervention
  • Manage instructional design activities for instructor led programs (classroom and web based) including participation in project meetings, material development, and train the trainer 
  • Supervise, coach, and develop direct reports through recognition, performance improvement and conflict resolution in a timely and balanced manner.
  • Deliver classroom and web session courses on as needed basis
  • Manage the training budget in relation to T&E expense.
  • Ensuring strategic alignment of the training department with business goals 
  • Evaluating individual and organizational performance to ensure training is meeting business needs and improving performance 
  • Identifying training needs by consulting with stakeholders and using needs assessments 
  • Selecting and managing resources, including working with both internal employees and training vendors to develop and deliver training 
  • Managing the technologies and technical personnel required to develop, manage and deliver training 
  • Maintain understanding of new educational and training techniques and methods
  • Review existing training materials produced by third parties to determine appropriateness and relevance
  • Keep current on the activities and training needs of end users by attending regular meetings, conferences, and seminars

 

Experience & Education:

  • BA / BS degree with 7+ years in field operations or training which includes 1+ years of supervision experience 
  • Propane, industrial gas, or related chemical industry work experience preferred
  • P.E.R.C. - Certified Employee Training Program desired
  • Other industry or related training desirable
  • Smith System Driving Experience desired
  • Familiarity with Learning Management Systems 
  • Ability to build and maintain effective working relationships
  • Excellent facilitation and presentation skills in  virtual and face to face classroom delivery
  • Proficient in Microsoft Office products (Word, Excel, Outlook, and PowerPoint)
  • Basic project management/organizational skills 
  • Excellent listening skills
  • Strong desire and aptitude for employee training and development
  • Proven track record of superior customer service
  • Safety Cultural Change experience is desired
  • Strong behavioral safety skills
  • Experience with conduction in-depth multi-day training
  • Working knowledge of NFPA 54 & 58, or related codes desired
  • Knows and applies fundamental concepts, practices and procedures of adult learning.

 

 

AmeriGas is an Equal Opportunity and Affirmative Action Employer.  The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

 

AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician.  Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
 

Keywords: AmeriGas Propane, Inc., Caldwell , Field Technical Facilitator, Other , Caldwell, Idaho

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