RV Service Advisor

Company: Airstream Adventures
Location: Caldwell
Posted on: June 21, 2022

Job Description:

RV Service Advisor NeededAirstream Adventures of Caldwell, ID is seeking an excellent analytical problem solver to be our full-time RV Service Advisor! This is a flexibility-required position that works outside normal work hours, including weekends, as required. Our RV Service Advisors receive a competitive salary plus commission along with a great benefits package, including medical, dental, vision, a flexible spending account (FSA), a 401(k) plan, holiday pay, paid time off (PTO), short-term & long-term disability, life insurance, and more. Can you effectively diagnose RV performance problems and perform requested services and repairs? If yes, keep reading!COVID-19 vaccinations are required for employment at Airstream Adventures and all of its subsidiaries. Religious, disability or medical accommodations may be considered.ABOUT AIRSTREAM ADVENTURESFounded in 2010 to fulfill the need for a sales and service experience that was equal to the Airstream brand, we exclusively sell and service Airstream Travel Trailers and Airstream Motorized Coaches. We quickly expanded to several locations and are currently experiencing unprecedented demand. We pride ourselves in providing the inspiration and freedom to explore new lands, rekindle old adventures, and discover new friendships without boundaries. We have locations in Portland, OR, Milton WA, Spokane, WA, Caldwell, ID, Fairfield, CA, and Morgan Hill, CA.Our purpose is to provide our Guests with the opportunity to create memories and adventures in an Airstream that will last for generations and our team members with the opportunity to grow professionally and personally. We believe that when we put people first, financial rewards will follow. Our priority is to hire people with the right aptitudes that share our values and fit into our culture. We are always willing to train! We also offer competitive compensation, including the best paid time off (PTO) policies in the industry.
A DAY IN THE LIFE OF AN RV SERVICE ADVISORAs an RV Service Advisor, you are one of the first people our Guests interact with. You provide a welcoming and educational experience where our Guests feels empowered to agree to your recommended services and repairs right then and there. They trust in your mechanical competence, as well as your integrity.You manage and adjust workflows to efficiently meet daily, weekly, and monthly goals. Using your mechanical knowledge and experience, you properly write up orders that follow our company-defined Service Write-Up Process, including time and cost estimates. In partnership with the Foreperson, you effectively dispatch work to technicians. You provide technical support to guests in person, over the phone, and through email. You perform quality inspections once repairs have been completed to ensure customer satisfaction. Once work orders have been complete, you close work orders and collect payments.When needed, you assist the parts department with ordering and tracking parts requested. And, as the liaison between guests and Airstream Factory, you process warranty claims. You eagerly cross train to assist your colleagues and develop your professional skills. Your positive team player attitude ensures your success! QUALIFICATIONS

• Previous relevant experience in a dealership or high-volume auto center
• General knowledge of recreational vehicles
• Valid driver's license and insurable driving record
• Can pass a background check
• Proficient computer skills, including Microsoft 365 (Excel, Word, and Outlook)
• Proven and verifiable track record of success in salesHigh School Diploma or equivalent is preferred. Are you an organized and detail-oriented mechanical professional? Are you a respectful customer service guru? Do you have a sales savviness that people are drawn to? Are you an effective communicator? Are you punctual, reliable, and a team player? Do you prioritize safety for yourself and others? If yes, you may be perfect for this vital mechanical position.
  ARE YOU READY TO JOIN OUR SERVICE AND REPAIR TEAM?If you feel that this RV Service Advisor position would be a great fit for you, please fill our initial 3-minute mobile-friendly application so that we can review your information. We look forward to meeting you!WATCH OUR VIDEO BELOW TO HEAR OUR STORYhttps://www.youtube.com/watch?v=2DtpqsB0P28
  AANW Holdings, LLC is an equal opportunity employer that does not discriminate on the basis of race, color, national origin, sex, disability, age, religion, sexual orientation, gender identity, gender expression, creed, disabled veteran status, marital status, or Vietnam-era veteran status. If you are a person with a disability and you need assistance in applying for a position with AANW Holdings, LLC, please email our Human Resources Department at teamtalent@airstreamadventures.com and assistance will be provided.

Keywords: Airstream Adventures, Caldwell , RV Service Advisor, Other , Caldwell, Idaho