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In-House Referral Coordinator

Company: Full Circle Health
Location: Caldwell
Posted on: November 19, 2022

Job Description:

Full Circle Health (formerly known as the Family Medicine Residency of Idaho) is recruiting for an In-House Referral Coordinator to support our patients in navigating our specialty services.MissionOur Mission is to train outstanding broad spectrum family medicine physicians while serving vulnerable populations of Idaho with high quality, affordable care, provided in a collaborative work environment. As one of the first 11 Teaching Health Centers in US, our broad spectrum capabilities combined with our people centered approach to care allow us to help people live their best lives.ValuesIntegrity - Doing the right thing even when no one is watching.Compassion - Affording empathy, dignity and kindness to others.Accountability - Standing beside our mistakes as well as our achievements.Respect - Honoring others for their diversity, perspectives, skills and abilities.Excellence - Performing with competence, courtesy and professionalism.PurposeThe In-house Referral coordinator is an important team member of the Reception Department that is accountable for successfully assisting patients in Full Circle Health's in house referral scheduling process for specialty services.The In-house Referral Coordinator works closely with providers and nursing as well as team members from the reception, medical records and Patient Access departments.Benefit InformationFull Circle Health offers an extensive benefits package to include:Multiple health and dental plans - some as low as $0/pay period!No cost to employee life insurance, long term disability, employee assistance program, and financial advisorsOptional coverages:VisionLife insuranceShort-term disabilityIdentity theft protectionCritical illness coverageAccident coverageFlexible Spending AccountFSA Dependent CareHealth Savings Account (with employer contribution if eligible)Pet insurance6.5 paid holidays annually and PTO starting at 17 days per yearFull Circle Health has a 403(b)-retirement match and discretionary profit-share (pre-tax or Roth)In addition to our great benefits, Full Circle Health Clinics operate Monday - Friday during business hours with select clinics open for a weekly evening clinic until 8:00 pm and Saturday morning rotations.Qualifications and SkillsEducation:High School/GEDExperience:Three to five years previous (Medical Office experience) experience required; may consider alternative, relevant experience.Other:Our organization is a tobacco-free workplace; qualified applicants must complete a tobacco / nicotine free attestation prior to employment.We require immunizations for all staff to include COVID-19 vaccine and an annual influenza vaccine as a requisite for employment. Newly hired staff must be fully vaccinated before joining our organization. Newly hired staff who are not able to be vaccinated due to medical reasons or sincerely held religious beliefs must apply for vaccination exemption prior to employment.Preferred Skills / Abilities:Bilingual ability and/ or qualified medical interpreters preferred.Ability to efficiently assist patients while maintaining excellent telephone etiquette.Effective communication skills with individuals at all levels of the organization.Computer literate, including effective working skills of MS Word, Excel and e-mail.Ability to adapt to and learn new software.Ability to work efficiently as a part of a team as well as independently.Ability to work well under pressure and meet set deadlines.Attention to detail and strong organization skills, time management and prioritizing skills.Strong customer service skillsAbility to handle a high volume of calls while maintaining professional telephone etiquette and a courteous demeanor.

Keywords: Full Circle Health, Caldwell , In-House Referral Coordinator, Other , Caldwell, Idaho

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