Boise Wireless Technical Support (Onsite)

Company: Continuum Global Solutions
Location: Caldwell
Posted on: January 15, 2023

Job Description:

Up to $19 per hour! Are you looking for an exciting career supporting a major wireless carrier's customer service & technical support? This is the perfect position for a tech-savvy problem solver with a desire to understand concerns, troubleshoot with the customer, build trust, and position new & better solutions with every customer. We will train you to be successful in this role and help you grow your career and your income. We have on-site positions, working from the office in Boise, ID.INTERESTED?APPLY TODAY!RESPONSIBILITIES:

• Actively listen to customers to understand concerns
• Address technical issue with step by step troubleshooting
• Provide information about their current plans & products
• Identify & position new solutions and services that align with their needs
• Navigate through multiple computer applications with speed & accuracyREQUIREMENTS:
  • A USB wired headset with a noise-canceling microphone (gaming or 3.5mm plug-in headsets are not compatible)
  • 18+ years & high school diploma/GED
  • Professional positive attitude & courteous telephone etiquette
  • Training & Work Schedule is onsite in Boise, IDBENEFITS & PERKS:
    • Up to $19/Hour and Over-time offered
    • Overtime Available
    • Access up to 50% of your pay immediately after your shift
    • Health insurance (medical, dental, vision)& other benefits
    • Paid Training
    • Opportunity to grow quickly into a trainer or supervisorRecruiter email:wireless.recruitment@continuumgbl.com About Continuum Global Solutions, LLC
      Continuum Global Solutions customer care services and call centers have been embraced by top companies worldwide. The company's Fortune-500 clients rely on its vast expertise in customer care management. Continuum Global Solutions leverages world class voice, chat, email, and social technologies. Continuum has more than 16,000 employees in major international markets and serves tier-1 clients across multiple industry verticals. More information can be found atwww.continuumgbl.com.Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation,disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.Continuum recruiting correspondence will always come from a talent acquisition representative with an official@continuumgble-mail address.In addition, our representatives will never ask for any form of payment from a new hire or candidate. Please report suspicious activity toCorporate.Security@continuumgbl.com. Required
      Preferred

      Job Industries

      • Customer Service

Keywords: Continuum Global Solutions, Caldwell , Boise Wireless Technical Support (Onsite), Other , Caldwell, Idaho