Complaint Process Administrator
Company: Disability Solutions
Location: Boise
Posted on: May 8, 2024
Job Description:
The J.R. Simplot Company is a diverse, privately held global
food and agriculture company headquartered in Boise, Idaho. We are
a true farm-to-table company with an integrated portfolio including
food processing and food brands, phosphate mining, fertilizer
manufacturing, farming, ranching and cattle production, and other
enterprises related to agriculture.SummaryThis role minimizes legal
and financial risk by assisting Simplot's Complaint Process Manager
with internal workplace complaints and investigations in accordance
with the Company's policies and procedures and at the direction of
the Company's General Counsel. Reports to Complaint Process
Manager.Key Responsibilities
- Intake of jurisdictional/non-jurisdictional workplace
complaints through Employee Reporting Hotline & routing to
appropriate management--
- Conducts investigations of jurisdictional complaints--
- Prepares summary reports of internal complaints & performs
other administrative tasks--
- Ensures compliance with Company recordkeeping practices for
internal complaints, investigations, and corrective actions--
- Trains employees on respectful workplace, preventing
harassment/discrimination, and internal/external investigators on
conducting internal investigationsTypical EducationBachelor's
degree (B.A. or B.S.) from 4 year college or universityRelevant
Experience3+ years related experience and/or trainingRequired
Certifications
- Workplace Investigations Certificate (SHRM) - preferred, not
required
- Association of--Workplace Investigators--(AWI) Certificate
holder - preferred, not requiredOther Information
- Knowledge of federal and state employment laws and
regulations.
- Excellent interpersonal, interviewing, and oral/written
communication abilities.
- Strong analytical reasoning skills.
- Ability to effectively collaborate and communicate with the
multitude of stakeholders involved in the complaint and
investigation process.
- Prefer ability to speak, read, and write Spanish fluently.--Job
Requisition ID:--18594Travel Required:--Up to
50%Location(s):--Simplot Headquarters - Boise--Country:--United
States**The J.R. Simplot Company is proud to be an Equal
Opportunity Employer and will consider all qualified applicants for
employment without regard to race, color, religion, national
origin, ancestry, age, sex, gender, gender identity, gender
expression, genetic information, physical or mental disability,
medical condition, sexual orientation, military or veteran status,
marital status, or any other protected status. **
Keywords: Disability Solutions, Caldwell , Complaint Process Administrator, Other , Boise, Idaho
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