IT Business Analyst
Company: Canyon County
Location: Caldwell
Posted on: March 19, 2023
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Job Description:
Starting annual salary: $72,780, +DOEGeneral Statement of
DutiesThe IT Business Analyst is tasked with translating customer
processes into actionable IT projects within the scope of the
Project Management Office (PMO). The Business Analyst works with
the Project Manager to coordinate, organize, execute, and deliver
approved IT projects to County Offices and Departments by
partnering with IT and the business to develop test scenarios and
test scripts with a focus on requirements.Classification SummaryThe
Business Analyst develops and maintains business relationships with
the County; analyzes user needs; and develops specifications for
internal and third-party IT applications based on those needs. This
position is expected to communicate effectively and professionally
with management, vendors and IT staff to identify opportunities for
process improvement and creating solutions to improve these
deficiencies. The IT Business Analyst acts as the liaison between
the business units and technology teams in project implementation.
The work is performed under the general direction of the Project
Manager, but considerable latitude is granted for the exercise of
independent judgment and initiative.Essential Duties and
Responsibilities--- Analyze the performance of IT solutions and
suggest actions to correct deficiencies based on consultation with
users and IT personnel;--- Gain understanding of needed changes or
modifications of existing programs;--- Work with stakeholders to
gather detailed business and/or project requirements including
initial scoping, issue statements, goals and objectives, cost
estimates and preliminary milestones for proposed IT projects;---
Create or assist in the development of all project documents and
deliverables;--- Translate business needs into application and
operational requirements in the form of user stories, functional
requirements, use case, or use case scenarios;--- Manage, report
on, and resolve issues encountered during the execution of a
project, with approval of the project team and management;---
Identify project risks and changes to project plans;--- Be an
active participant in all phases of the project lifecycle and work
with several parties to ensure that all business requirements are
understood, documented and met:--- Coordinate and track
implementation with users and ensure sufficient user training takes
place;--- Work with the Project Manager to develop, track and
report project milestones;--- SharePoint Administration and site
creation for the purpose of project documentation, time tracking,
and other uses directed by the Project Manager;--- Identify
business needs via industry-standard gathering techniques such as
interviews, workshops, and analysis of existing documentation or
procedures;--- Assist the PMO with developing a deeper
understanding of business needs through deliverables including, but
not limited to; business requirements, process mappings, mock-ups,
As-Is and To-Be process gap analyses, and flowcharts;--- Define
test conditions, develop test plans, and conduct or assist testing
according to approved plan;--- Must possess excellent written and
verbal communication;--- Work cooperatively and constructively with
fellow workers and members of the public to provide public service
of the highest quality and quantity;--- Prioritize multiple tasks
effectively;--- Perform all work assignments and activities in
accordance with County policies, procedures and safety policies;---
Other duties as assigned by the Project Manager;Knowledge, Skills
and AbilitiesDemonstrated working knowledge of:--- Requirements
gathering methods;--- Technical and formal Writing skills;---
Project management concepts, techniques, tools and processes;---
User acceptance testing;Demonstrated ability to:--- Capture,
Analyze and document business and user requirements;--- Understand
and carry out instructions in a courteous, professional and
effective manner;--- Operate standard office equipment, including a
personal computer using program applications appropriate to
assigned duties;--- Communicate in a team-oriented and
collaborative environment;--- Collaborate with developers,
programmers and System Administrators in conceptualizing,
development and modification of software programs and
applications;--- Coordinate and monitor software testing on new &
existing programs for the purpose of correcting errors, isolating
areas for improvement and general debugging;--- Lead the
development and maintenance of user manuals, guidelines and other
documentation;--- Institute training for end-users to operate new
or modified programs;--- Be flexible and remain open to new ideas
and processes;Acceptable Experience and Training--- Associate's
degree in a science related field; and--- Eight (8) years of IT
experience and;--- Three (3) years of business analyst experience;
or--- Any equivalent combination of experience and training which
provides the knowledge and abilities necessary to perform the
work;Desired Skills and Experience--- Current PMP or similar
certification desired;--- Experience with Microsoft Visual Studio,
Microsoft Project, SharePoint, Excel, MS Office Applications;---
Knowledge of and experience with projects in an enterprise-level IT
environment;--- Experience in data gathering and facilitation
techniques;--- Strong knowledge of commonly-used concepts,
practices and procedures within the IT field;--- Familiar with
change management practices;Special Qualifications--- Must possess
a valid Driver's License;--- Must successfully complete a
background investigation through the National Crime Information
Center (NCIC);--- Local travel may be required for the purpose of
analysis, consulting, and training;Essential Physical Abilities---
Sufficient clarity of speech and hearing, with or without
reasonable accommodation, which permits the employee to discern
verbal instructions and to communicate effectively in person and by
telephone;--- Sufficient visual acuity, with or without reasonable
accommodation, which permits the employee to comprehend written
work instructions, comprehend and prepare written technical reports
and diagrams;--- Sufficient manual dexterity, with or without
reasonable accommodation, which permits the employee to operate and
make adjustments to computers, tools and equipment;--- Sufficient
body mobility, flexibility, agility and strength to work in an
office environment, perform duties that may require bending,
stooping, kneeling, crouching, reaching and to occasionally move or
lift up to 50 pounds;
Keywords: Canyon County, Caldwell , IT Business Analyst, Professions , Caldwell, Idaho
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