CaldwellRecruiter Since 2001
the smart solution for Caldwell jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Caldwell
Posted on: October 3, 2019

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Become An Agent: Please visit www.mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get connected with this client and to become a member. Please reference agent id code MJOLRebeccaN on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online, Caldwell , Inbound Travel Consultant, Professions , Caldwell, Idaho

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


92F Petroleum Supply Specialist
Description: Fuel is one of the most vital components of the Army National Guard. It's what keeps Soldiers pushing onward, and as a Petroleum Supply Specialist, you'll make sure they'll never run out. In this position, (more...)
Company: Army National Guard
Location: Boise
Posted on: 10/19/2019

25U Signal Support Systems Specialist
Description: AGE REQUIREMENTS: Must be between the ages of 17 and 35 br br Communication is the pulse of Army National Guard units, and it's up to the Signal Support Systems Specialist to ensure the information (more...)
Company: Army National Guard
Location: Boise
Posted on: 10/19/2019

Class A CDL Experienced Truck Drivers Needed!
Description: Seeking all levels of CDL-A Drivers with Doubles Endorsement br -- br NEW PAY INCREASE - Now earn .58 CPM for all miles br Weekly Home Time - 99 No-Touch br -- br We're hiring all levels (more...)
Company: Navajo Express
Location: Boise
Posted on: 10/19/2019


35M Warrant Officer: Human Intelligence Collection Technician
Description: AGE REQUIREMENTS: Must be between the ages of 17 and 35 br br Intelligence is crucial to the security of our Nation. By gathering information about an adversary's intentions, strengths, vulnerabilities, (more...)
Company: Army National Guard
Location: Boise
Posted on: 10/19/2019

15F Aircraft Electrician
Description: If you enjoy working with electrical and electronic equipment and problem-solving, join the Army National Guard as an Aircraft Electrician. You will inspect, service, and repair electrical systems on (more...)
Company: Army National Guard
Location: Boise
Posted on: 10/19/2019

94A Land Combat Electronic Missile System Repairer
Description: Highly-mobile missile launchers give the Army National Guard a powerful edge on the battlefield. As the Land Combat Electronic Missile System Repairer, it's your responsibility to keep these launchers (more...)
Company: Army National Guard
Location: Boise
Posted on: 10/19/2019

35N Signals Intelligence Analyst
Description: The Army National Guard uses powerful technology to collect information from foreign signals, and it's the Signals Intelligence Analyst who makes it possible for the Guard to use this information to their (more...)
Company: Army National Guard
Location: Boise
Posted on: 10/19/2019

91D Power-Generation Equipment Repairer
Description: Since the Army National Guard uses a plethora of electronic systems, power is essential to success. As the Power-Generation Equipment Repairer, you'll supply the power to run virtually every aspect of (more...)
Company: Army National Guard
Location: Boise
Posted on: 10/19/2019

35F Intelligence Analyst
Description: On the battlefield, success depends on accurate and timely intel. As an Army National Guard Intelligence Analyst, you will play a key role in the interpretation and exploitation of information gathered (more...)
Company: Army National Guard
Location: Boise
Posted on: 10/19/2019

92A Automated Logistical Specialist - Supply Chain
Description: Keeping the back of house in order is a key factor in successful mission planning. As an Automated Logistical Specialist in the Army National Guard, you will maximize your organizational skills and learn (more...)
Company: Army National Guard
Location: Boise
Posted on: 10/19/2019

Log In or Create An Account

Get the latest Idaho jobs by following @recnetID on Twitter!

Caldwell RSS job feeds