CaldwellRecruiter
the smart solution for Caldwell jobs

Seasonal Partner Services Representative (Remote)

Company: Mommy Jobs Online
Location: Caldwell
Posted on: October 8, 2018

Job Description:

Our team is passionate about helping people go skiing and snowboarding more often! The Role: We established high-performance Partner Services Team enhances our partners experience with world-class enterprise support and account management. We are looking for highly motivated and talented candidates to fill our Seasonal Partner Services Representative role in order to better support our Partner Services Team during our high-season. If you have experience with eCommerce platform solutions and experience in supporting Customer Success or Account Management teams, this may be a fit for you. This position is an outstanding opportunity for a smart, energetic, and detail-oriented person. Apply if you genuinely love helping people and solving their problems. If youre passionate about the success of partner relationships with our ski industry partners, we want to hear from you. Core Responsibilities: Work closely with the Partner Services (PS) and Sales Teams to successfully complete partner related requests. Manage phone and ticket queues, including weekend and Holiday coverage (November - April) Data Maintenance: Auditing systems and updating data through custom software interface. Ticket barcode reconciliation and allocation. Reloading ticket inventory upon request or as needed. Loading new and updated data to our inventory database with assistance from senior team members. Process resort closures by modifying inventory and updating internal departments. Modification of ticket product details that affect our website offerings. Running and emailing reports on behalf of the Partner Services Team or for partner contacts. Completing Quality Assurance (QA) on all inventory data points uploaded to our website. Process payments, refunds, and credits when necessary. Be the voice if the company to resort partner contacts. Ad Hoc projects. Requirements 2+ years of experience providing customer support, hospitality experience, or account management support. (For an internet e-commerce, SaaS, or travel site is preferred.) Working knowledge of the ski or travel industry. Extensive experience building effective client relationships through positive communication, honesty and trust. Outstanding written and verbal communication skills. You will need to explain complex ideas to partners, so writing and speaking with clarity and precision is a must. Great troubleshooting and analytical skills, constantly making improvements to our process. Compassionate and level-headed. You must be able to confidently and calmly serve high value partners in all types of situations, resulting in positive outcomes. A great teammate. We are a highly organized and efficient team. You should be extremely well-organized and comfortable collaborating with your team to solve diverse customer inquiries and issues. Able to roll with change and solve problems. We need your continuous input on how to make our company better. Fun! Our team can get a little weird at times. We embrace fun and seek balance with work and life. Schedule Expectations Training (first 1-2 weeks): Training will occur during normal business hours, generally 9am-6pm PST. During Season (roughly September - April): Saturdays through Wednesdays (Thursdays and Fridays off) - 6am - 3pm PST Availability to work winter holidays to ensure proper partner coverage. November - Thanksgiving, Black Friday, Cyber Monday December - Christmas Eve, Christmas Day, New Years Eve January - New Years Day, MLK Day February - Presidents Day Schedules may change based on business needs. Bonus Points Bachelors degree. 1-2 years experience supporting Customer Success and Account Managers for an internet eCommerce site. Familiarity with Salesforce, Zendesk, and other Software-as-a-Service is a plus. Familiarity with GoodData and Google Analytics is beneficial. Knowledge of Photoshop, Excel, and HTML/CSS are nice to have. Ability to speak, read, and write in Spanish or French at a conversational level is a plus. What is in it for you? Competitive hourly pay (starting at $17/hr) Work remotely Nice deals on lift tickets! Fun, outdoor activity focused culture To Apply To Become A CSR Agent: Please visit www.mommyjobsonline.com and click on Join Now and select the customer service job bank registry to become a member. Please reference agent id code MJOLDebraH on your resume submission. Office: 14054186160

Keywords: Mommy Jobs Online, Caldwell , Seasonal Partner Services Representative (Remote), Sales , Caldwell, Idaho

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Customer Service Representative
Description: Mommy Jobs Online is seeking both English AND English/Spanish Bilingual Opportunities Available The Work at Home Customer Service Representative is responsible for handling service cancellation requests, (more...)
Company: Mommy Jobs Online
Location: Boise
Posted on: 10/17/2018

Homebased Sales Manager Position
Description: Our growing Mail Order company is seeking at home representatives. Must be self-motivated and driven. We provide you with all the necessary training however you do need experience
Company: Mail Order Company
Location: Nampa
Posted on: 10/19/2018

Sales Representative - Meridian, ID
Description: Job Description: With our portfolio of global Power Brands such as Oreo and belVita biscuits, Cadbury Dairy Milk and Milka chocolate and Trident gum, we re the world s 1 in biscuits and candy, and 2 (more...)
Company: Mondelez International
Location: Boise
Posted on: 10/17/2018


Independent Contractor Customer Service Agents
Description: Start Date: ASAP We provide call center services for numerous other companies and organizations. Our Independent Contractor Agents have taken customer service, sales, and technical support for some of (more...)
Company: Mommy Jobs Online
Location: Meridian
Posted on: 10/17/2018

Outside Sales/Route Sales - Full Training
Description: Mac Tools doesn't just offer a job. Our company provides opportunities for fulfilling route sales careers where you can build their own businesses selling our world-class automotive tools to automotive (more...)
Company: Mac Tools
Location: Nampa
Posted on: 10/17/2018

B2B Virtual Appointment Setter
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique
Company: TeleReach Corporate
Location: Caldwell
Posted on: 10/17/2018

Traveling Field Agent. Leads Provided & Residuals
Description: Salary 100 Commission, Are you an ambitious marketing professional seeking a fast-paced work environment Want to join a world-class organization with amazing growth opportunities Join Merchant Club of (more...)
Company: Merchant Club of America
Location: Boise
Posted on: 10/17/2018

Store Counter Sales
Description: Job Description:Our Store Counter Sales team members are knowledgeable and energetic with a passion
Company: O'Reilly Auto Parts
Location: Caldwell
Posted on: 10/17/2018

Sales and Service Associate- Boise, ID
Description: CenturyLink NYSE: CTL is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, (more...)
Company: CenturyLink
Location: Boise
Posted on: 10/17/2018

Seeking Sales Professionals To Join Our Award Winning Team!
Description: Nationwide benefits company seeking individuals interested in work from home. Our
Company: AP USA
Location: Meridian
Posted on: 10/19/2018

Log In or Create An Account

Get the latest Idaho jobs by following @recnetID on Twitter!

Caldwell RSS job feeds